Question 1

The Basics: What is an Escape Room?

Accepted Answer

An Escape Room is a timed team exercise in the form of a puzzle adventure game played in a controlled environment, usually in a space with multiple rooms. The fun comes from solving various challenges with the team in a linear progression to achieve the ultimate goal of "Escaping." Well designed Escape Rooms require the team to work together and are not solvable as a solo player. Ours requires at least 3.   A great NY Times article on Escape Rooms: https://goo.gl/Hjoieb

Question 2

How can an Escape Room be mobile?

Accepted Answer

Our room is built inside a very large truck and is the perfect size for a team of up to 11. It is multi-room with normal ceiling height, A/C and fantastic lighting. We spent almost two years building out all the required safety systems and puzzle challenges to make it a safe, exhilarating and immersive experience.  **No, it does not move when you are in it. :-)

Question 3

What is the cost and the difference between the full and half-time versions?

Accepted Answer

The full version is 55 minutes long, has 24 objectives and is for up to 10 adults or children. The shorter session is 30 minutes and is for large groups or festivals and only has 16 objectives. It has the same limits on the number of people per session. The most fun aspects of the game are all still there. We just remove a middle sequence to expedite for events, team building and parties where more people would like to give it a try. The cost per session is $300 and a delivery fee is added to the total based on the distance to the event.

Question 4

Where will the truck be?

Accepted Answer

If you are looking to schedule a private session, then you can come to us in the San Carlos/Belmont area by pre-arranging sessions. We can also come to you if you have a space that will support the truck's requirements. Contact us either way for all the details.   It's possible that we may have drop-in openings that allow a minimum team size of 4 to Escape for a per person fee. Typically we are in the North Peninsula area, but we might have events in San Francisco and Marin. We try and schedule a few weeks in advance, but the only way to know for sure is to check the Book Online page for the latest update.

Question 5

Are Escape Rooms scary?

Accepted Answer

Not this one! You'll be too busy trying to solve the puzzles. FYI you are never actually locked into an Escape Room. All exits are clearly marked and accessible at anytime. However, they are One-Way exits, so remember to use the restroom before you go in. ;-)

Question 6

How do the group selectable Levels work?

Accepted Answer

To ensure everyone has fun, from newbies to experts, we have implemented selectable "Levels." Level 1 Players won't get stuck very long without receiving a little help from a Video Clue, or the Game Master to help get you on track. The group can invoke the clue or ask the GM. Level 2 Players will receive basic clues if stuck for a maximum of three requests. The GM can always call in to help. Level 3 You are on your own. See the "Clean Escape Challenge" on the home page for details. (Advised only for the very experienced escapers.)

Question 7

Will this be TOO hard? What if we get stuck?

Accepted Answer

Well designed escape rooms have been thoroughly tested to make sure they are not ridiculously difficult, and have a minimum of "red herrings" (dead ends.) Ours also allows you to select the difficulty level, with the easiest setting providing extra clues when you get stuck. In addition, the operator is available to help guide you through any sticking points to make sure you don't leave totally frustrated. We'll take good care of you, don't worry. ;-)

Question 8

What does 'Not In Play' mean?

Accepted Answer

Anything marked with Not in Play means that it is not part of the game and should not be touched. In other words, it's a waste of your precious game time to look at it.

Question 9

What does "use no force" mean in Escape Games?"

Accepted Answer

Our motto is: Make it open, Don't break it open!   Every puzzle contraption, device, hidden cabinet, door, etc. in an Escape Room is painstakingly designed and built to work on its own when you solve the correct sequence. This means, DO NOT FORCE anything, please. Use brain over brawn. It's much more satisfying. Besides, every action is seen and documented by the all seeing eye (operator)...

Question 10

What's the youngest age allowed?

Accepted Answer

As we all know, kids come in a wide variety of temperaments and abilities. We find that if they are under 8, generally, they are likely to be a little lost, but even so may still enjoy being in the room with their adults. An Escape Room is not geared towards children and the solutions will not be easy for them. Typically, the cutoff is 8, but check in with us if you have a special situation. Kids under 18 require a signed waiver from a guardian. Kids under 12 must have an adult with them. If your kid of ANY age is easily bored and/or rambunctious, then this is not the place for them. Children under 15 can only attend as part of a team that is known to them. Meaning, they can't be placed into a group with adult strangers.

Question 11

Is the game physically challenging?

Accepted Answer

No physical exertion is required and most of the game is designed to be accessible from wheel chair height.

Question 12

You mention Lasers, are they safe?"

Accepted Answer

We are using unfocused lasers, where the laser lens has been removed. Essentially, they are only bright flashlights now. We also require participants to wear supplied laser protection glasses when the lasers are on as an added measure.  So yes, quite safe.

Question 13

How do I book the room for an event or private party?

Accepted Answer

Please call us at: 650-308-4734 or email info@escapethistruck.com for more information and to schedule the event.

Question 14

What locations do you serve?

Accepted Answer

We are Peninsula based and the delivery fee is based on travel time. So for single session events, it will generally be cost prohibitive for us to travel too far. But we are happy to discuss your location and go over the specifics.